
Quantifying the costs associated with employee compliance is an exceptionally difficult task.
On the front end there are the costs associated with the efforts required to drive employee compliance.
Meetings are held to communicate new policies and procedures (although not everyone is available to attend
and messages get lost in translation). Countless emails are authored to reinforce the importance of
compliance but actually do very little to change behavior. Even formal training is delivered with the thought
that it will increase the likelihood that an employee will comply. Each of these efforts take time and time
is money. Using RightProcess, however, the increased efficiencies associated with driving employee compliance through
the automated communication and measurable accountability can add up quickly:
Department size: 50 people
Average hourly wage: $45
Hrs/per month time savings using RightProcess: 2
Total Annual Savings: $54,000
On the back end, there are the costs associated with the lack of compliance. Take for instance when something
goes wrong because an employee fails to comply with a defined policy or procedure. Depending on the magnitude of the
issue, senior management often gets involved, fixes (that would have otherwise been avoided) are deployed, and preventive
measures (often designed around the expectation that it could happen again) are designed and implemented. All because an
employee fails to execute a defined operating policy or procedure.
Number of Annual incidents: 6
Average hourly wage (senior management often involved): $100
Average number of employees involved in resolving issues: 4
Hrs/per incident time savings using RightProcess: 25
Total Annual Savings: $60,000
But as mentioned, the value proposition associated with RightProcess extends well
beyond just employee compliance and also includes
Increased Efficiencies and
Measurable Accountability.
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