The RightProcess Blog

Managing people is one thing. Managing people to defined policies and procedures is another. In these challenging times, Managers need new ways of increasing the productivity of their staff. They need to do more with less and standard operating procedures are becoming more and more essential to a Manager’s success. This blog is intended to help Managers learn about standard operating procedures – who to define them, write them, and most importantly, execute them.

What Geese and RightProcess have in Common

Posted on 19. April 2010 16:37 by Lisa Welsher

Geese have a very efficient process for migration. Simple in design, the V formation used during flight enables the flock to fly up to 70% further and at higher speeds.

 

Furthermore, the process affords maximum visibility whereby each bird is accounted for. If one falls behind, a minimum of two others will drop off and join in order to support and protect one another.

 

Finally, the geese in the back of the formation actually honk as a form of encouragement for the geese in the front. The process even includes a rotation whereby the birds switch positions on a routine basis. As one bird becomes tired, it slips to the back and another bird advances, assuming the lead position. 

But what about human beings? At a time when process engineering is at an all-time high, organizations are quickly learning that, unlike the geese, compliance among employees isn't always easily achieved despite the quality of the process! In fact, there is a direct relationship between employee accountability and compliance. Unlike geese who instinctively comply, the degree to which an employee complies with a defined policy or procedure is tied directly to the degree to which his or her accountability is measured.

The process by which geese migrate is certainly impressive. Perhaps what's even more impressive, however, is the compliance exercised by each member of the flock. Instinctively, the geese adhere to the process year after year with little to no resistance.

 



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